FAQs
Q. How can I place an order?
A. To place an order with Pesakeh, simply browse our website and add the desired items to your cart. Once you're ready to checkout, follow the prompts to enter your shipping and payment information. If you have any difficulties or questions during the process, feel free to reach out to our customer support team for assistance.
Q. What payment methods do you accept?
A. We accept a variety of payment methods, including major credit cards such as Visa, Mastercard, American Express, and Discover. We also offer the option to pay using PayPal for added convenience.
Q. How will my order be shipped?
A. Orders from Pesakeh are typically shipped using trusted courier services such as UPS, FedEx, or USPS. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Q. Do you offer international shipping?
A. Yes, we offer international shipping to many countries around the world. Shipping costs and delivery times may vary depending on your location. Please note that additional customs duties or taxes may apply, and these are the responsibility of the customer.
Q. What is your return policy?
A. We want you to be completely satisfied with your purchase from Pesakeh. If for any reason you are not happy with your order, you may return eligible items within 30 days of delivery for a refund or exchange. Please visit our Returns & Exchanges page for more information on our return policy and instructions on how to initiate a return.
Q. How can I contact customer support?
A. If you have any questions, concerns, or need assistance with your order, our customer support team is here to help. You can reach us via email at support@pesakeh.com or through our Contact Us page on the website.
Q. Do you offer gift wrapping services?
A. Yes, we offer gift wrapping services for select items. During the checkout process, you will have the option to add gift wrapping to your order for a special touch. Please note that additional charges may apply for this service.
Q. Can I track my order?
A. Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and estimated delivery time of your package.
Q. Are the products on Pesakeh authentic?
A. Yes, we take pride in offering only authentic and high-quality products at Pesakeh. We source our merchandise from reputable brands and suppliers to ensure that you receive genuine products every time.
Q. How can I stay updated on new arrivals and promotions?
A. To stay informed about the latest arrivals, promotions, and exclusive offers from Pesakeh, we recommend signing up for our newsletter. You can subscribe on our website to receive regular updates directly to your inbox.
If you have any other questions or need further assistance, please don't hesitate to contact us. We're here to make your shopping experience with Pesakeh enjoyable and hassle-free.